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Hardware and network failures happen. When they happen to mail servers or support servers like directory servers or databases, a company can miss receiving important emails and lose outgoing messages in transit. On the other side, businesses need to have backups and archives of all of their correspondence for a number of reasons, from standard business convenience to regulatory compliance and litigation, so emails need to be stored so they can be located in the future.
An exchange email disaster recovery plan determines the process for salvaging a company’s email systems, regardless of the type of failure:
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- Identify an alternate site to receive email when the mail or exchange servers are down
- Set up offsite data storage for all messages
- Establish exchange email disaster recovery methods to restore the mail system
Regardless of what causes an outage, from planned maintenance to natural disaster, your company still has to be able to receive email. A hosted service – like LivePrism – is the best choice for exchange email disaster recovery. LivePrism exchange email disaster recovery service is hosted on four data centers, worldwide, so email services are insulated from any disruption. Because all email is routed first through LivePrism's exchange email disaster recovery software, all email sent to your company is received, filtered, and archived like normal, so no message is bounced and all communication is waiting for your systems when the mail systems are restored. Even if your local systems lose information, every sent and received email is still stored in the LivePrism exchange email disaster recovery data centers per your retention policies.
LivePrism exchange email disaster recovery service works with every part of the exchange email disaster recovery plan, from rerouting the message transfer to receiving all the messages sent to the company:
- User-defined message routing, so that LivePrism’s traffic can be quickly directed to a different mail system. If your mail servers or exchange servers go down, LivePrism exchange email disaster recovery software can be quickly configured to send messages to a backup system.
- Redundant, load-balanced service with automatic failover, so no messages are ever missed or bounced. The LivePrism exchange email disaster recovery service is hosted , not installed software or hardware, so it is separate from your network. Even if the network connection or software on the local network goes down, the messages are still received by LivePrism's exchange email disaster recovery software. Messages are also archived separately, offsite, and securely.
- Archiving rules for how messages are stored that fit your retention policies. Every single inbound and outbound email for your company passes through LivePrism's exchange email disaster recovery software and is archived for as long as your policies specify.
- Easy search interface to locate archived messages within LivePrism's exchange email disaster recovery soft ware.
Network problems happen, but integrating LivePrism into your exchange email disaster recovery plan is a simple way to keep those from problems from becoming disasters for your company.
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